Error when try to use the Print PDF option on CAPC Web page

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Article ID: 38151

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Updated On:

Products

CA Infrastructure Management CA Infrastructure Management CA Performance Management - Usage and Administration CA Performance Management - Data Polling

Issue/Introduction

Problem: 

Error when try to use the Print PDF option on CAPC Web page

Environment:  

PM 2.6

Cause: 

Messages:

HTTP ERROR 500

Problem accessing /pc/pdf/page. Reason:

For input string: "33,33"

Resolution:

Edit the /etc/sysconfig/i18n file and change the parameter LANG="en_US.utf8"

Reboot CAPC box

Additional Information:

See more information regards the LANG variable on site:

Configure UTF-8 Support

https://docops.ca.com/ca-performance-management/2-5/en/installing/prepare-to-install-performance-center

Note: This parameter should be the same in all boxes (CAPC,DA,DC and DR)

Environment

Release:
Component: CAPRFC