Auto-deploy web page not loading and/or erroring with "Managing rules is temporarily unavailable. An error occurred while connecting to the Auto Deploy service."
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Auto-deploy web page not loading and/or erroring with "Managing rules is temporarily unavailable. An error occurred while connecting to the Auto Deploy service."

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Article ID: 381508

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Updated On:

Products

VMware vCenter Server

Issue/Introduction

Create a new image profile for auto deploy and select vCenter, the software depots tab spins and errors out. The other tabs say "Managing rules is temporarily unavailable. An error occurred while connecting to the Auto Deploy service."

  • rbd-syslog.log
    2024-10-29T11:14:20.935922-05:00 err rbd  [1381229]director:ERROR:Failed to check the VCHA value
    Traceback (most recent call last):
      File "bora/install/vmvisor/autodeploy/site-packages/vmware/rbd/waiter/cgi/director.py", line 272, in _isVCHAConfigured
      File "bora/install/vmvisor/autodeploy/site-packages/vmware/rbd/waiter/vc_servers.py", line 148, in serviceInstance
      File "bora/install/vmvisor/autodeploy/site-packages/vmware/rbd/waiter/vc_servers.py", line 77, in connect
    Exception: No default VC configured

Environment

vCenter 8.x

Cause

vCenter is no longer registered with auto-deploy service.

Resolution

Register vCenter using following command:      /usr/bin/waiter-cfg addvc [options] <ip/hostname> <username> <password>

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