Error "LCMCOMMON80026" while installing Aria Automation or VMware Identity Manager using Aria Suite Lifecycle

Products

• VMware Aria Suite

Issue/Introduction

1. The new deployment of Aria Automation or VMware Identity Manager from the Aria suite lifecycle manager fails with following error : 

• Error Code : LCMCOMMON80026
• Infrastructure Validations failed
• Infra Validation failed 
  
  

2. The /var/log/vrlcm/vmware_vrlcm.log reports the following exception :

com.vmware.vrealize.lcm.common.exception.EngineException: Infra validation failed    at com.vmware.vrealize.lcm.drivers.commonplugin.task.InfraValidationTask.execute(InfraValidationTask.java:208)    at com.vmware.vrealize.lcm.automata.core.TaskThread.run(TaskThread.java:62)    at java.base/java.util.concurrent.ThreadPoolExecutor.runWorker(Unknown Source)    at java.base/java.util.concurrent.ThreadPoolExecutor$Worker.run(Unknown Source)    at java.base/java.lang.Thread.run(Unknown Source) 

Environment

VMware Aria Suite Lifecycle 8.x

VMware Aria Automation 8.x

VMware Identity Manager 3.3.7

Cause

• Incorrect/missing DNS (Forward / Reverse) configuration or IP address has multiple DNS CNAME entries
• Lack of network connectivity between Aria Suite Lifecycle Manager and Aria Automation

Resolution

Make sure to revisit these prerequisites

• Ensure the DNS entry for Aria Automation node is valid by running nslookup command
• If multiple DNS records are pointing towards a single IP address these indicates that we have CNAME records and this needs to be removed from DNS server
• Validate and ensure the network requirement's are in place as per this Port requirements
• Aria Automation cannot be deployed with the following IP segments 10.244.0.0/22 | 10.244.4.0/22 as per the Network Requirements