Steps to archive all Alerts in Aria Operations for Networks

Products

• VCF Operations for Networks

Issue/Introduction

This article provides steps to archive alerts which can occur due to multiple system failures.

Environment

Aria Operations for Networks 6.11.0

Aria Operations for Networks 6.12.0

Aria Operations for Networks 6.13.0

Aria Operations for Networks 6.14.0

Resolution

Follow the following steps to resolve the issue:

• Login to Platform VM with Support user

       ub

       rdb

      customerId   (Copy your customer ID)

      exit

• Login with Consoleuser

       sudo su consoleuser

       close-all-alerts -cid <your customer id from above>

This will close out all alerts currently active in the UI. If there is an issue that is still occurring, a new alert will become active.