Unable to access OpenAPI when authenticating with SAML2

Article Id: 38143

Status: Published

Updated On: 14-02-2018 07:36

Legacy Id: TEC1448298

Products:

CA Infrastructure Management , CA Infrastructure Management , CA Performance Management - Usage and Administration , CA Performance Management - Data Polling

Issue/Introduction:

Symptoms:

Receiving SAML2 authentication error or Timeout when accessing OpenAPI at

http://<DA hostname>:8581/odata/api

Environment:

Applies to Performance Manager 2.4+

Cause:

The API at http://<DA hostname>:8581/odata/api does not support SAML2 authentication

Resolution/Workaround:

Use the QueryBuilder at http://<DA hostname>:8581/odataquery

In case you see further Problems with your SAML2 setup you can login with a local CAPC user account that does not authenticate with SAML2.

1. https://CAPCHOST:8382/sso/sign-in.jsp?SsoProductCode=da,

2. Entered the DAHOST, local username and password

3. You will be logged in and redirected to http://DAHOST:8581/odataquery/index.html

Environment:

Release: IMDAGG99000-2.6-Infrastructure Management-Data Aggregator
Component: