User Justification Response Pop-up does not occur for MacOS DLP Agent

Products

• Data Loss Prevention
• Data Loss Prevention Endpoint Prevent

Issue/Introduction

A policy has a user justification pop-up response rule.  This works reliably for Windows Agents; however, MacOS Agents do not get the pop-up.

Environment

DLP 16.0.x and 16.1

Resolution

Currently, there is a workaround:

          On Enforce, Make sure that in the Response Rule, If  the Allow user to enter text explanation is CHECKED, then the Allow user to choose explanation is CHECKED also.

Additional Information

A hotfix for this issue is expected to be released for DLP 16.1