InfoBlox not syncing in Aria Automation

Products

• VMware Aria Suite

Issue/Introduction

When customer add new network segments to infoblox

Aira Automation might fail to load these

Environment

Aria Automation 8.x

Cause

This is caused by subnet corruption in the IPMAN tables on Aria Automation. 

Some subnets are left in an orphaned state

errors in the logs look similar to 

• 2024-09-13T16:06:08.774Z ERROR provisioning [host='provisioning-service-app-75f968f86f-wgsww' thread='xn-index-queries-7' user='' org='' trace='' parent='' span=''] c.v.a.i.e.SubnetRangesEnumerationAdapterService.log:416 - [8282/provisioning/adapter/ipam/endpoint-enumeration/subnet-ranges] PATCH local SubnetRangeState(id=network/<NETWORK RANE>/default) to match remote resources: FAILED with java.util.concurrent.CompletionException: java.lang.NullPointerException
                at java.base/java.util.concurrent.CompletableFuture.encodeRelay(CompletableFuture.java:368)
                  at java.base/java.util.concurrent.CompletableFuture.completeRelay(CompletableFuture.java:377)
                  at java.base/java.util.concurrent.CompletableFuture$UniRelay.tryFire(CompletableFuture.java:1097)
                  at java.base/java.util.concurrent.CompletableFuture.postComplete(CompletableFuture.java:510)
                  at java.base/java.util.concurrent.CompletableFuture.completeExceptionally(CompletableFuture.java:2162)
                  at com.vmware.xenon.common.DeferredResult.fail(DeferredResult.java:470)
                  at com.vmware.xenon.common.ServiceRequestSender.lambda$sendWithDeferredResult$1(ServiceRequestSender.java:106)
                  at com.vmware.xenon.common.Operation.lambda$nestCompletion$1(Operation.java:1357)
                  at com.vmware.xenon.common.Operation.completeOrFail(Operation.java:1326)
                  at com.vmware.xenon.common.Operation.fail(Operation.java:1304)
                  at com.vmware.xenon.common.Operation.fail(Operation.java:1170)
                  at com.vmware.automation.spring.webflux.platform.xenon.controller.StatefulServiceController.lambda$configureReplayOnVersionConflict$10(StatefulServiceController.java:476)
                  at com.vmware.xenon.common.Operation.lambda$nestCompletion$1(Operation.java:1357)
                  at com.vmware.xenon.common.Operation.completeOrFail(Operation.java:1326)
                  at com.vmware.xenon.common.Operation.fail(Operation.java:1304)
                  at com.vmware.xenon.common.Operation.fail(Operation.java:1170)
                  at com.vmware.xenon.common.StatefulService.failRequest(StatefulService.java:507)
                  at com.vmware.xenon.common.StatefulService.failRequest(StatefulService.java:496)
                  at com.vmware.xenon.common.StatefulService.handleRequestCompletionSpecialCases(StatefulService.java:422)
                  at com.vmware.xenon.common.StatefulService.handleRequestCompletion(StatefulService.java:389)
                  at com.vmware.xenon.common.Operation.lambda$nestCompletion$1(Operation.java:1357)
                  at com.vmware.xenon.common.Operation.completeOrFail(Operation.java:1326)
                  at com.vmware.xenon.common.Operation.fail(Operation.java:1304)
                  at com.vmware.xenon.common.Operation.fail(Operation.java:1170)
                  at com.vmware.admiral.host.interceptor.SpecificTenantLinksInterceptor.lambda$updateSpecificTenantLinks$3(SpecificTenantLinksInterceptor.java:1140)
                  at com.vmware.xenon.common.Operation.lambda$nestCompletion$1(Operation.java:1357)
                  at com.vmware.xenon.common.Operation.completeOrFail(Operation.java:1326)
                  at com.vmware.xenon.common.Operation.fail(Operation.java:1304)
                  at com.vmware.xenon.common.Operation.fail(Operation.java:1170)
                  at com.vmware.xenon.common.DeferredResult.lambda$whenCompleteNotify$12(DeferredResult.java:485)
                  at java.base/java.util.concurrent.CompletableFuture.uniWhenComplete(CompletableFuture.java:863)
                  at java.base/java.util.concurrent.CompletableFuture$UniWhenComplete.tryFire(CompletableFuture.java:841)
                  at java.base/java.util.concurrent.CompletableFuture.postComplete(CompletableFuture.java:510)
                  at java.base/java.util.concurrent.CompletableFuture.completeExceptionally(CompletableFuture.java:2162)
                  at com.vmware.xenon.common.DeferredResult.fail(DeferredResult.java:470)
                  at com.vmware.xenon.common.ServiceRequestSender.lambda$sendWithDeferredResult$1(ServiceRequestSender.java:106)
                  at com.vmware.xenon.common.Operation.lambda$nestCompletion$1(Operation.java:1357)
                  at com.vmware.xenon.common.Operation.completeOrFail(Operation.java:1326)
                  at com.vmware.xenon.common.Operation.fail(Operation.java:1304)
                  at com.vmware.xenon.common.Operation.fail(Operation.java:257)
                  at com.vmware.xenon.common.Operation.failServiceNotFound(Operation.java:277)

•  

Resolution

A known issue,  Please submit a ticket.