Gen 8.6 (WKS86300) uninstall followed by GA install retains WKS86300 files
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Gen 8.6 (WKS86300) uninstall followed by GA install retains WKS86300 files

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Article ID: 381366

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Updated On:

Products

Gen - Workstation Toolset Gen

Issue/Introduction

A Gen 8.6 installation with PTFs WKS86200 and WKS86300 was uninstalled.
After machine restart a new GA install was done.
The Toolset option "Help > About CA Gen Toolset > System Info. > DLL Browser > Report" for just the Gen folder shows 11 files with special Build WKS86200 or WKS86300 i.e.

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aecblock_stub.dll - WKS86200
aecmqs_stub.dll - WKS86200
aectran_stub.dll - WKS86200
ciremuse.dll - WKS86300
eciv2cfn.dll - WKS86300
eciv2cxn.dll - WKS86300
GenRestParser.dll - WKS86300
libcrypto-1_1.dll - WKS86300
libcurl.dll - WKS86300
libssl-1_1.dll - WKS86300
wrun.dll - WKS86300
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Is this expected and is the new GA install healthy?

Environment

Gen 8.6 Windows installer.

Resolution

The 11 files listed with a Special Build of WKS86200 or WKS86300 were not delivered with the GA install and were delivered with one or both of those PTFs i.e.
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ciremuse.dll - delivered with WKS86200 and updated by WKS86300
eciv2cfn.dll - delivered with WKS86300
eciv2cxn.dll - delivered with WKS86300
GenRestParser.dll - delivered with WKS86300
libcrypto-1_1.dll - delivered with WKS86300
libcurl.dll - delivered with WKS86300
libssl-1_1.dll - delivered with WKS86300
wrun.dll - delivered with WKS86300
aecblock_stub.dll - delivered with WKS86200 and not updated by WKS86300
aecmqs_stub.dll - delivered with WKS86200 and not updated by WKS86300
aectran_stub.dll - delivered with WKS86200 and not updated by WKS86300
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This situation has arisen because not all the files in the install directory "C:\Program Files (x86)\CA\Gen 8.6" were deleted during the previous uninstall.

The installation should be healthy i.e.
 - If using the GA version those 11 files would not be referenced or used.
 - Support tested a scenario where the 4 new WKS86200 files were artificially added to a clean GA install and then PTF WKS86200 was installed. The PTF installation was successful. The result should be similar if new files added with WKS86300 exist and PTF WKS86300 is installed.


Key points:

  • For a Gen installation with PTFs installed the uninstaller only removes files it installed at GA time (which also may have been updated by later PTFs). It will not remove new files that were only installed by PTFs.
  • If only the GA version is installed (no PTFs) the uninstaller removes all files and just leaves empty sub-directories.

Additional Information