Unable to start vpxd service it gives Error - Service name 'vpxd' is invalid

Products

• VMware vCenter Server

Issue/Introduction

Unable to start vpxd service

Error - Service name 'vpxd' is invalid

 

If we manually start the service :

service-control --start vpxd

Operation not cancellable. Please wait for it to finish...

Performing start operation on service vpxd...

Error: Invalid input provided to get startType ofservice vpxd.

Error executing start on service cm. Details Error: startType of svc: vpxd rc : 6 stdout:  stderr: Service Get State request failed. Error: Invalid input data

Service-control failed. Error: Error: startType of svc: vpxd rc : 6 stdout:  stderr: Service Get State request failed. Error: Invalid input data

Environment

vCenter version - 7.0

Cause

The issue is occurred due to inappropriate vpxd.json file changes.   

Resolution

• Steps to Unmask the Service if it is Masked
  
  • Verify if the service is masked.
  • If the service is masked, proceed to unmask it.

Unmasking the service

• Take a snapshot of the vCenter VM
  
  
  • If the vCenter is in linked mode, ensure to take an offline snapshot.
  • If the vCenter has VCHA (vCenter High Availability) enabled, destroy the VCHA before taking the snapshot.

• Navigate to the service statistics directory
  
  Open the SSH session of the vCenter and run the following command:
  
  cd /storage/vmware-vmon/.svcStats

• Backup the vpxd.json file
  
  Run the following command to create a backup of the vpxd.json file:
  
  mv /storage/vmware-vmon/.svcStats/vpxd.json /var/tmp/vpxd.json-bkp

• Stop and restart vCenter services
  
  To restart all vCenter services, execute the following commands:

           service-control --stop --all  &&  service-control --start --all

• Confirm that the vpxd service has restarted
  
  After the restart, verify that the vpxd service has started properly.