Module CASNELGR abends with U0003 - CCILGR task fails

Products

• COMMON PRODUCT SERVICES COMPONENT

Issue/Introduction

CCILGR task Abends with U0003.

Abend Symptoms
CCSR021I OWNER = CA CCI R15.0                              
CCSR022I MODULE = CASNELGR FMID = CAW1F00 RMID = LU06135   
CCSR061I PSW: 00000000 00000000 070C1000 8005538C          
CCSR062I ILC: 02 INTERRUPT CODE: 0D                        
CCSR067I COMPLETION CODE U0003 REASON CODE 00000000        

Environment

CCS - R15.0 - (reported release)
Z/OS 3.1       - (reported level)

Cause

The dump shows that CCILGR was attempting to send a response back to CCILGR on another system but unexpectedly found that it was not active.

Resolution

Check the availability of CCILGR tasks on other LPARs. 
Restart tasks as required.

Additional Information

If tasks appear to be running normally, please raise a case and forward:
- SVCDUMP
- CCILGR task output
- other CCI* task and ENF task if showing errors