VMware Cloud Director adapter Test Validation failed

Products

• VMware Aria Suite

Issue/Introduction

While trying to integrate VMware Cloud Director (VCD), when clicking on "Test Validation", the validation failed with the following error:

• Wait for response of task 'Test connection' with id '36' is timed out for collector 'xxxxx-xxxxx'.

Environment

Aria Operations 8.18

Cause

Aria Operations is not able to establish a connection with the endpoint VCD appliance on port 443.

The following error is recorded in the VCD adapter log:

2024-11-01T13:09:46,095+0000 ERROR [Collector worker thread 20] (5057) com.vmware.vcda.vrops.collector.CloudModelBuilder.buildVcdaVmReplications - Unable to retrieve Vm Replications

com.vmware.exception.CommunicationException: No route to host (Host unreachable)

        at com.vmware.exception.converter.ClientExceptionConverter.convertException(ClientExceptionConverter.java:68) ~[http-common-4.1.1-98c94542d3.jar:?]

        at com.vmware.rest.client.AbstractRestClient.genericExchange(AbstractRestClient.java:158) ~[rest-simple-client-4.1.1-98c94542d3.jar:?]

        at com.vmware.rest.client.json.RestClient.exchange(RestClient.java:97) ~[rest-simple-client-4.1.1-98c94542d3.jar:?

Resolution

Review firewall setting.  Ensure Port 443 is reachable from Aria Operations nodes to the endpoint VCD appliance.

Once port 443 is enabled, Aria Operations will be able to establish a connection to the VCD endpoint.  The "Test Validation" will be successful.