Salesforce probe - Unable to save Saleforce probe profile; Error Code: PPM-012

Products

• DX Unified Infrastructure Management (Nimsoft / UIM)

Issue/Introduction

Unable to add/save a new profile for the Salesforce probe v2.00

Error message displayed:

Error in salesforce.log:
[attach_socket, salesforce] Config node modified 'idsProbeInfo' of type 'Config'
[attach_socket, salesforce] configDefinitionName :SF_CLOUD_SETTINGS
[attach_socket, salesforce] configDefinitionName :probeSetup
[attach_socket, salesforce] configDefinitionName :SF_PROXY_SETTINGS
[attach_socket, salesforce] cbSetCtdConfiguration failed
[attach_socket, salesforce] java.lang.NullPointerException
at com.nimsoft.nimbus.NimSecurity.encrypt(NimSecurity.java:142)
at com.nimsoft.nimbus.NimSecurity.encryptISO(NimSecurity.java:84)
at com.nimsoft.probe.common.cms.AbstractProbe.getEncryptedPass(AbstractProbe.java:317

 

Environment

Any UIM Release

Salesforce probe v2.00

Cause

Salesforce probe v2.00

Resolution

1. Temporarily Enable the "Enable Proxy" option for the Salesforce probe
Configure Proxy with a valid IP and anything for user credentails

2. After Enable Proxy settings are saved, create/save the Profile

3. Disable the Proxy Enabled option and restart the Salesforce probe.