Error Creating SubsystemIDItem errors in PPM probe log

Products

• DX Unified Infrastructure Management (Nimsoft / UIM)

Issue/Introduction

In the ppm probe log I see the following exception:

Nov 04 14:25:22:140 [attach_socket, ppm] stdout: 14:25:22.139 [attach_socket] WARN com.nimsoft.ctd.transform.thresholds.SubSystemIDItem - Exception creating SubSystemIDItem: Unexpected end-of-input: was expecting closing quote for a string value 
 at [Source: (String)"{"prid":"netapp_ontap","qos":"QOS_STORAGE_WRITE_IOPS","subsysId":"2.12.5"; line: 1, column: 73] 
Nov 04 14:25:22:152 [attach_socket, ppm] stdout: 14:25:22.152 [attach_socket] WARN com.nimsoft.ctd.transform.thresholds.SubSystemIDItem - Exception creating SubSystemIDItem: Unexpected end-of-input: was expecting closing quote for a string value 
 at [Source: (String)"{"prid":"xtremio","qos":"QOS_XIO_SC_CONNECTION_STATE","subsysId":"2.14.6.1.4.4}"; line: 1, column: 80] 

Does this impact anything? How can I resolve it?

Cause

ppm probe 23.4.2 and prior

Resolution

This is a benign error related to changing the SubSystem ID on a couple of alarms for the xtremio and netapp_ontap probes.  Since it is failing, a generic SubsystemID will be used instead.

This does not impact anything in terms of functionality and can be ignored.  The error will be resolved in a future release of the PPM probe.