Controller: Max. restarts reached for probe 'hyperv' (command = hyperv.exe)

Article Id: 38132

Status: Published

Updated On: 19-08-2019 12:35

Legacy Id: TEC1466377

Products:

NIMSOFT PROBES CA Unified Infrastructure Management On-Premise (Nimsoft / UIM)

Issue/Introduction:

hyperv probe is not taking the port, PID & Address and gives the error message below:

Controller: Max. restarts reached for probe 'hyperv' (command = hyperv.exe)

Cause:

PPM (Probe Provisioning Manager) is not deployed on robot.

Environment:

Release:

Component:

Resolution:

1. Redeploy the java_jre 1.71

2. Install the .net 3.5 on the server and restart the services.

3. Deploy the PPM 3.24 probe

4. Upgrade the hyperv probe from 2.20 to 3.10

Additional Information:

The Nimsofthyperv probe has the capability of handling all the common monitoring and data collection tasks for Microsoft Hyper-V Servers.