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Controller: Max. restarts reached for probe 'hyperv' (command = hyperv.exe)

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Article ID: 38132

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Updated On:

Products

DX Unified Infrastructure Management (Nimsoft / UIM)

Issue/Introduction

hyperv probe is not taking the port, PID & Address and gives the error message below:

Controller: Max. restarts reached for probe 'hyperv' (command = hyperv.exe)



 

Cause

PPM (Probe Provisioning Manager) is not deployed on robot.

Environment

UIM Any Version

Robot Any version

Resolution

Follow the below step:-

1.  Redeploy the java_jre 1.71

2.  Install the .net 3.5 on the server and restart the services.

3.  Deploy the PPM 3.24 probe

4.  Upgrade the hyperv probe from 2.20 to 3.10

Additional Information

The Nimsofthyperv probe has the capability of handling all the common monitoring and data collection tasks for Microsoft Hyper-V Servers.