Controller: Max. restarts reached for probe 'hyperv' (command = hyperv.exe)

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Article ID: 38132

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Updated On:

Products

NIMSOFT PROBES DX Infrastructure Management

Issue/Introduction


hyperv probe is not taking the port, PID & Address and gives the error message below:

Controller: Max. restarts reached for probe 'hyperv' (command = hyperv.exe)





Cause

PPM (Probe Provisioning Manager) is not deployed on robot.

Environment

Release:


Component:

Resolution

1.  Redeploy the java_jre 1.71

2.  Install the .net 3.5 on the server and restart the services.

3.  Deploy the PPM 3.24 probe

4.  Upgrade the hyperv probe from 2.20 to 3.10

Additional Information

The Nimsofthyperv probe has the capability of handling all the common monitoring and data collection tasks for Microsoft Hyper-V Servers.