Fail to create objects with Policy Server Session Store update

Products

• SITEMINDER

Issue/Introduction

Running Policy Server, and configuring a Session Store, the Policy Server reports the error at start time:

[1936143/140427535697728][Mon Nov 04 2024 09:45:13.760][SmSSInLDAPStore.cpp:512][INFO][sm-Ldap-02160] Opening session server connection to CA Directory: ' 10.0.0.1:389 10.0.0.2:389 '
[1936143/140427535697728][Mon Nov 04 2024 09:45:14.802][SmSSInLDAPStore.cpp:229][ERROR][sm_LoginLogout_01001] Fail to create object   cn=<object>,ou=sessionstore, dc=example, dc=com. (21)
[1936143/140427535697728][Mon Nov 04 2024 09:45:14.845][SmSSInLDAPStore.cpp:582][INFO][sm_LoginLogout_01021] LDAPGetMaintenanceInfo() - Maintenance object not found defaulting to the lowest version supported - 5

 

Cause

This error seems to be related to an LDAP syntax invalidAttributeSyntax (1), meaning that there might a problem with the data schema.
 

Resolution

Ensure the CA Directory Session Store is fully initialized, having the expect data structure in place (2) to solve this issue.

 

Additional Information

 

 

1. invalidAttributeSyntax (21)
   
   
2. Configure Symantec Directory as a Session Store