Unable to upload the Sandboxing Windows image
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Unable to upload the Sandboxing Windows image

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Article ID: 381280

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Updated On:

Products

ISG Content Analysis

Issue/Introduction

Upload of the Sandboxing Windows image fails with the "Invalid request" error:

Environment

ISG MA application deployed on SSP

Cause

This is very generic error that could be caused by different issues

Resolution

  • Make sure your ISG MA application is able to communicate with licensing servers.
  • Confirm that Windows image you attempt to upload is supported
  • If in doubt, you can export the image from working unit and transfer it to failing appliance: