Unable to copy project in grid view
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Unable to copy project in grid view

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Article ID: 381225

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Updated On:

Products

Clarity PPM SaaS Clarity PPM On Premise

Issue/Introduction

Using the out of the box copy functionality, you are receiving a Copy Failed error.

"Copy Failed - project : An error occurred while copying attribute prmethodextid on the task object"

Steps to Reproduce: 

  1. Create a new project
  2. Create a task with an ID with 17 characters
  3. Mark this project as a template
  4. Go to project grid view
  5. Click New from Template
  6. Select your template, click Next
  7. Enter the required info and click Create
  8. Go back to project grid view
  9. Search for the new project just created 
  10. Right-click and select Copy

Expected Results: The project will copy successfully

Actual Results: Toast message -"Copy Failed - project : An error occurred while copying attribute prmethodextid on the task object

Environment

Clarity 16.2.1, 16.2.2, 16.2.3, 16.3.0

Cause

This is caused by DE155919

Resolution

This is fixed in Clarity 16.3.1