Unable to download SAML metadata from specific tenant

Products

• VMware Cloud Director

Issue/Introduction

Choosing the download SAML metadata results in no files getting download. Opening the link in a new browser window results in a login failure

In the vcloud-container-debug.log file, the following message is displayed:

2024-10-29 13:11:21,507 | WARN     | pool-jetty-536237         | MetadataManager                | Provider org.springframework.security.saml.metadata.MetadataMemoryProvider@xxxxxxxx contains entity https://<Cloud_Director_URL>/cloud/org/<Tenant_Name>/saml/metadata/alias/vcd which was already included in another metadata provider and will be ignored | requestId=<REQUEST_UUID>,request=GET https://<Cloud_Director_URL>/login/org/<Tenant_Name>/saml/metadata/alias/vcd,requestTime=1234567890123,remoteAddress=<REMOTE_IP_ADDRESS>:<RANDOM_PORT>,userAgent=Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 ...,accept=()

Cause

Entity ID is already used by another tenant

Resolution

Use a unique entity ID that has not been used by another tenant