VeloCloud - Incorrect path status seen in VCO UI paths page
Article ID: 381175
Updated On:
Products
Issue/Introduction
The VCO Monitor Path UI page may show an Edge to Edge VCMP path as down, although the path is actually up in the Edge. The correct status can be verified from the remote diagnostics page.
Environment
- Hub & Spoke certificate optional
- Edges running the version 5.2 or 6.0
Cause
Spoke has stable path established to hub, and path status is stable. When spoke renews the certificate periodically, the path will be re-established. However on VCO path monitoring page, the path to spoke is displayed as dead, but the actual path is up and stable. The Edge is uploading incorrect status in pathstats.1.gz file.
Resolution
The issue is non impacting to the data traffic. Only monitoring is affected. To recover, the WAN link need to be bounced.
Additional Information
The issue is identified as a defect tracked under #151892
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