Starting Tomcat as a service for Web Viewer still fails for some reason.
book
Article ID: 38115
calendar_today
Updated On:
Products
Output Management Document ViewerOutput Management Web Viewer
Issue/Introduction
The Tomcat Service won’t auto start / won’t run as a Service –
The Event Viewer shows The Apache Tomcat 8.0 Tomcat8forCAOMWebViewer12 service terminated with the following service-specific error:
Incorrect function. event ID = 7024
Mismatched system and application components (64bit vs. 32Bit) may be behind this problem
Environment
MS Windows Server
Resolution
Reinstall components first to make sure you have 64bit Windows, 64bit Tomcat, and 64bit java. Then delete and reinstall the Tomcat service and it should work.
From the Command prompt, running as administrator, go to the <installation dir>/tomcat/bin directory.
Enter the following command: service.bat remove
When it completes, Enter the following command: service.bat install
Additional Information
Workaround – Manually restart the service every morning