UNKNOWN_SYSTEM_ERROR when synchronizing vCenter or importing other Aria Suite products

Products

• VMware Aria Suite

Issue/Introduction

 

• Synchronization of a large vCenter inventory fails during the "Fetch Content Libraries" stage or it takes a long time to load
  
  
• Trying to add a vCenter throws an error at the stage of "vCenter Server Inventory Discovery"
  
  
• Adding additional components to environment hangs at infrastructure with the message "Infrastructure Data Extraction"
• Running synchronization of Data Center may show a similar error to below extract for the request in the UI:

  java.lang.NullPointerException    at com.vmware.vrealize.lcm.automata.core.EventProcessor.invokeTask(EventProcessor.java:366)    at com.vmware.vrealize.lcm.automata.core.EventProcessor.processEvents(EventProcessor.java:173)    at jdk.internal.reflect.GeneratedMethodAccessor656.invoke(Unknown Source)    at java.base/jdk.internal.reflect.DelegatingMethodAccessorImpl.invoke(Unknown Source)    at java.base/java.lang.reflect.Method.invoke(Unknown Source)    at org.springframework.scheduling.support.ScheduledMethodRunnable.run(ScheduledMethodRunnable.java:84)    at org.springframework.scheduling.support.DelegatingErrorHandlingRunnable.run(DelegatingErrorHandlingRunnable.java:54)    at java.base/java.util.concurrent.Executors$RunnableAdapter.call(Unknown Source)    at java.base/java.util.concurrent.FutureTask.runAndReset(Unknown Source)    at java.base/java.util.concurrent.ScheduledThreadPoolExecutor$ScheduledFutureTask.run(Unknown Source)    at java.base/java.util.concurrent.ThreadPoolExecutor.runWorker(Unknown Source)    at java.base/java.util.concurrent.ThreadPoolExecutor$Worker.run(Unknown Source)    at java.base/java.lang.Thread.run(Unknown Source)

• The vmware_vrlcm.log shows the following errors:

yyyy-MM-dd HH:mm:ss.fff INFO  [scheduling-1] c.v.v.l.c.l.MaskingPrintStream -  -- * SYSOUT/SYSERR CAPTURED:  -- com.fasterxml.jackson.core.exc.StreamConstraintsException: String length (20054016) exceeds the maximum length (20000000)
...
yyyy-MM-dd HH:mm:ss.fff  ERROR [scheduling-1] c.v.v.l.a.c.EventProcessor -  -- java.lang.NullPointerException
yyyy-MM-dd HH:mm:ss.fff  INFO  [scheduling-1] c.v.v.l.p.a.s.Task -  -- Injecting task failure event. Error Code : 'UNKNOWN_SYSTEM_ERROR', Retry : 'false', Causing Properties : '{ CAUSE ::  }'
java.lang.NullPointerException: null
        at com.vmware.vrealize.lcm.automata.core.EventProcessor.invokeTask(EventProcessor.java:366) [vmlcm-engineservice-core-8.16.0-SNAPSHOT.jar!/:?]
        at com.vmware.vrealize.lcm.automata.core.EventProcessor.processEvents(EventProcessor.java:173) [vmlcm-engineservice-core-8.16.0-SNAPSHOT.jar!/:?]
        at jdk.internal.reflect.GeneratedMethodAccessor225.invoke(Unknown Source) ~[?:?]
        at java.base/jdk.internal.reflect.DelegatingMethodAccessorImpl.invoke(Unknown Source) ~[?:?]
        at java.base/java.lang.reflect.Method.invoke(Unknown Source) ~[?:?]
        at org.springframework.scheduling.support.ScheduledMethodRunnable.run(ScheduledMethodRunnable.java:84) [spring-context-5.1.17.RELEASE.jar!/:5.1.17.RELEASE]
        at org.springframework.scheduling.support.DelegatingErrorHandlingRunnable.run(DelegatingErrorHandlingRunnable.java:54) [spring-context-5.1.17.RELEASE.jar!/:5.1.17.RELEASE]
        at java.base/java.util.concurrent.Executors$RunnableAdapter.call(Unknown Sourc:
        at java.base/java.util.concurrent.FutureTask.runAndReset(Unknown Source) [?:?]
        at java.base/java.util.concurrent.ScheduledThreadPoolExecutor$ScheduledFutureTask.run(Unknown Source) [?:?]
        at java.base/java.util.concurrent.ThreadPoolExecutor.runWorker(Unknown Source) [?:?]
        at java.base/java.util.concurrent.ThreadPoolExecutor$Worker.run(Unknown Source) [?:?]
        at java.base/java.lang.Thread.run(Unknown Source) [?:?]

 

Environment

Aria Suite Lifecycle 8.x

Cause

The issue arises because Aria Suite Lifecycle cannot process the large vCenter inventory.

Resolution

This issue is resolved in Aria Suite Lifecycle 8.18 PATCH 2.