Virtualservice Tech Support creation failing with file size 0 due to whitespace in VS Name

Products

• VMware Avi Load Balancer

Issue/Introduction

Generate Virtual Service Tech Support failing with file size 0 due to whitespace in VS Name

Cause

• In a 3 node cluster, when techsupport collection is requested, the status of the techsupport collection is sync'd to all 3 nodes as a file.
• For VirtualService techsupport, name of the status file includes the VS name. 
• When the status file is copied to other controller nodes, space character is not escaped.
• This causes the sync of status file to file and a runtime error is raised, aborting the techsupport collection.

Resolution

Fix Version

• 31.1.1

Additional Information

Work Around:

• Rename the virtual service without white space character and then collect techsupport.