What 32-bit packages does NSM require when running on a 64-bit RedHat Operating System?

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Article ID: 38099

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Updated On:

Products

CA Unicenter NSM

Issue/Introduction

Issue:

Running ./setupNSM while trying to install CA UNICENTER NSM 11.2 SP2 on a 64-bit Linux box displays the following error messages:

./setupNSM: line 28: syntax error near unexpected token `else'
./setupNSM: line 28: ` else'

Cause:

NSM r11 Agents have been certified on various Linux 64-bit systems (for information on NSM R11.2 SP2 certified operating systems refer: https://support.ca.com/irj/portal/anonymous/phpsupcontent?contentID={B955E38E-9BC6-4F5B-8C50-8A777C55C786}), for the Agents to work properly on the certified 64-bit systems, certain 32-bit Linux shared library RPM packages must be installed.   

 

Resolution:

The following 19 RPM packages should be installed on the Linux machine before installing NSM:
-----------------------------------------------------------------------------------------------------------

  1. glibc-{version}-{release}.x86_64
  2. glibc-{version}-{release}.i686
  3. glibc-devel-{version}-{release}.x86_64
  4. glibc-devel-{version}-{release}.i386
  5. compat-db-{version}-{release}.x86_64
  6. compat-db-{version}-[release}.i386
  7. compat-glibc-{version}-[release}.i386
  8. compat-libgcc-296-{version}-[release}.i386
  9. compat-libstdc++-296-{version}-[release}.i386
  10. compat-libstdc++-33-{version}-{release}.x86_64
  11. compat-libstdc++-33-{version}-[release}.i386
  12. libstdc++-{version}-{release}.x86_64
  13. libstdc++-{version}-{release}.i386
  14. libstdc++-devel-{version}-{release}.x86_64
  15. libstdc++-devel-{version}-{release}.i386
  16. ncurses-devel-{version}-{release}.x86_64
  17. ncurses-devel-{version}-{release}.i386
  18. ncurses-{version}-{release}.x86_64
  19. ncurses-{version}-{release}.i386
     

Command to check for the installed RPM packages:
----------------------------------------------------------
 # rpm -qa --qf="%{n}-%{v}-%{r}.%{arch}\n" | grep <pkg name> | sort 

Environment

Release: TNGEXO05500-11.2-Management-for Microsoft Exchange
Component: