What 32-bit packages does NSM require when running on a 64-bit RedHat Operating System?

Products

• CA Unicenter NSM

Issue/Introduction

Issue:

Running ./setupNSM while trying to install CA UNICENTER NSM 11.2 SP2 on a 64-bit Linux box displays the following error messages:

./setupNSM: line 28: syntax error near unexpected token `else'
./setupNSM: line 28: ` else'

Cause:

NSM r11 Agents have been certified on various Linux 64-bit systems (for information on NSM R11.2 SP2 certified operating systems refer: https://support.ca.com/irj/portal/anonymous/phpsupcontent?contentID={B955E38E-9BC6-4F5B-8C50-8A777C55C786}), for the Agents to work properly on the certified 64-bit systems, certain 32-bit Linux shared library RPM packages must be installed.   

 

Resolution:

The following 19 RPM packages should be installed on the Linux machine before installing NSM:
-----------------------------------------------------------------------------------------------------------

1. glibc-{version}-{release}.x86_64
2. glibc-{version}-{release}.i686
3. glibc-devel-{version}-{release}.x86_64
4. glibc-devel-{version}-{release}.i386
5. compat-db-{version}-{release}.x86_64
6. compat-db-{version}-[release}.i386
7. compat-glibc-{version}-[release}.i386
8. compat-libgcc-296-{version}-[release}.i386
9. compat-libstdc++-296-{version}-[release}.i386
10. compat-libstdc++-33-{version}-{release}.x86_64
11. compat-libstdc++-33-{version}-[release}.i386
12. libstdc++-{version}-{release}.x86_64
13. libstdc++-{version}-{release}.i386
14. libstdc++-devel-{version}-{release}.x86_64
15. libstdc++-devel-{version}-{release}.i386
16. ncurses-devel-{version}-{release}.x86_64
17. ncurses-devel-{version}-{release}.i386
18. ncurses-{version}-{release}.x86_64
19. ncurses-{version}-{release}.i386
     

Command to check for the installed RPM packages:
----------------------------------------------------------
 # rpm -qa --qf="%{n}-%{v}-%{r}.%{arch}\n" | grep <pkg name> | sort 

Environment

Release: TNGEXO05500-11.2-Management-for Microsoft Exchange
Component: