Saved Reports and Custom Dashboards do not have data.

Products

• CloudHealth

Issue/Introduction

Custom Dashboards and Saved Reports that are built on Kubernetes report are showing to have no data. 

The following error is displayed when attempting to see access the saved reports "You have requested a report for which we have no generated analysis data. Please try again later."

Cause

The reason there is no data is because the reports and dashboards are built on deprecated Kubernetes Reports. 

Resolution

Those reports were deprecated and have been replaced with new, FlexReport-backed versions. This was announced on October 3rd 2024 here: https://help.cloudhealthtech.com/prod-updates/ 

For any questions or concerns, please reach out to your Technical Account Manager (TAM). For Digital Touch TAMs please email [email protected]