PAM- Unexpected token END OF FILE at position 3 while viewing Dashboard
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PAM- Unexpected token END OF FILE at position 3 while viewing Dashboard

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Article ID: 380782

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Updated On:

Products

CA Privileged Access Manager (PAM)

Issue/Introduction

While viewing the Dashboard in CA PAM, the following error appears

and same when checking system info

The error is non-blocking, that is, CA PAM continues to operate normally

 

Environment

CA PAM 4.2.0

Cause

This error may occur whenever a CIFS share is mounted for Session Recording which contains white spaces in the name

The share is mounted and operates just fine, but this error appears in the Dashboard 

This is a defect in the 4.2.0 version of the product which will be corrected in the near future

Resolution

Please modify the CIFS share to not contain white spaces and remount it (e.g. from \\<server>\My Broadcom Share to \\<server>\My_Broadcom_Share)