Processor and Memory Hardware Alarms Occur Repeatedly.

Products

• VMware vSphere ESXi 7.0

Issue/Introduction

Processor and Memory hardware alarms occur repeatedly.

- vCenter Alarm

    Oct 23 07:52:49 vcsa.xx.co.jp vpxd[22599]: Event [103658161] [1-1] [2024-10-22T22:52:35.596654Z] [vim.event.EventEx] [info] [System] [XXXX] [103658161] [Sensor 225 type memory, Description Memory Device 1 B12 0 state assert for . Part Name/Number N/A N/A Manufacturer N/A]
    Oct 23 07:52:49 vcsa.xx.co.jp vpxd[22599]: Event [103658162] [1-1] [2024-10-22T22:52:35.596825Z] [vim.event.EventEx] [info] [System] [XXXX] [103658162] [Sensor 224 type memory, Description Memory Device 1 B11 0 state assert for . Part Name/Number N/A N/A Manufacturer N/A]
    Oct 23 07:52:49 vcsa.xx.co.jp vpxd[22599]: Event [103658163] [1-1] [2024-10-22T22:52:35.596882Z] [vim.event.EventEx] [info] [System] [XXXX] [103658163] [Sensor 35 type systemBoard, Description System Board 1 Front LED Panel 0 state assert for . Part Name/Number MachineName xxxxx Manufacturer VendorName]
    

- ESXi hostd.log

    2024-10-22T22:52:35.596Z info hostd[2100286] [Originator@6876 sub=Vimsvc.ha-eventmgr] Event 67983 : Sensor 225 type memory, Description Memory Device 1 B12 0 state assert for . Part Name/Number N/A N/A Manufacturer N/A
    2024-10-22T22:52:35.596Z info hostd[2100286] [Originator@6876 sub=Vimsvc.ha-eventmgr] Event 67984 : Sensor 224 type memory, Description Memory Device 1 B11 0 state assert for . Part Name/Number N/A N/A Manufacturer N/A
    2024-10-22T22:52:35.596Z info hostd[2100286] [Originator@6876 sub=Vimsvc.ha-eventmgr] Event 67985 : Sensor 35 type systemBoard, Description System Board 1 Front LED Panel 0 state assert for .Part Name/Number MachineName xxxxx Manufacturer VendorName
    :

- ESXi syslog

    2024-10-22T22:52:24.344Z sfcb-vmw_ipmi[2100569]: IpmiIfcLanInstantiate: Get IP addr failed: cc=0xff
    2024-10-22T22:52:26.588Z sfcb-vmw_ipmi[2100569]: IpmiIfcLanInstantiate: Get netmask failed: cc=0xff

Environment

VMware ESXi

Cause

BMC might not response correctly.

Resolution

Contact hardware to reset the host's BMC.