All HCX tasks, including upgrade, service mesh resync, and migration, are failing with the error "Compute not found."
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All HCX tasks, including upgrade, service mesh resync, and migration, are failing with the error "Compute not found."

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Article ID: 380662

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Updated On:

Products

VMware HCX

Issue/Introduction

  • On HCX Manager --> Compute profile shows the error as "Compute not found"

 

  • Web Engine Log of HCX manager shows the error indicating that Cluster Compute Resource is not  found

Log Location :- /common/logs/admin/web.log

2024-10-26 04:22:43.812 UTC [https-jsse-nio-127.0.0.1-8443-exec-6, Ent: HybridityAdmin, , TxId: TxId: ########-#####-####-########] WARN  c.v.h.i.c.DeploymentContainerValidator$DeploymentComputeValidator- Vc entities of type ["cluster","resourcePool"] for ########-#####-####-########=[{"cmpId":"########-#####-####-########","cmpName":"################","type":"ClusterComputeResource","id":"domain-c#"}] not found.
2024-10-26 04:22:43.827 UTC [https-jsse-nio-127.0.0.1-8443-exec-8, Ent: HybridityAdmin, , TxId: TxId: ########-#####-####-########] WARN  c.v.h.i.c.DeploymentContainerValidator$DeploymentComputeValidator- Vc entities of type ["cluster","resourcePool"] for ########-#####-####-########=[{"cmpId":"########-#####-####-########","cmpName":"################","type":"ClusterComputeResource","id":"domain-c#"}] not found.
2024-10-26 04:26:57.205 UTC [https-jsse-nio-127.0.0.1-8443-exec-7, Ent: HybridityAdmin, , TxId: TxId: ########-#####-####-########] WARN  c.v.h.i.c.DeploymentContainerValidator$DeploymentComputeValidator- Vc entities of type ["cluster","resourcePool"] for ########-#####-####-########=[{"cmpId":"########-#####-####-########","cmpName":"################","type":"ClusterComputeResource","id":"domain-c#"}] not found.

 

  • Resync of Service Mesh shows the error indicating "No host is reachable to any selected computes"

  • Migration Workload Mobility page does not show any VMs to migrate due to Virtual Machines not found in the container

 

Environment

HCX

Cause

The vSphere cluster that was mapped to the HCX Compute Profile is either changed or deleted.

 

Resolution

Reconfigure the existing compute profile to update the new cluster and resync the Service Mesh

    • To update the new cluster on the compute profile

Login to HCX Manager --> Interconnect --> Search for the Compute Profile --> Edit the Compute Profile --> Select the right cluster and cluster resources --> Ensure the correct Datastores are selected --> Proceed with the next settings and Finish

    • To resync the Service Mesh

Login to HCX Manager --> Interconnect --> Search for the Service Mesh --> Edit the Service Mesh --> Confirm the correct Compute Profile is selected --> Proceed with the next settings and Resync

NOTE :- The above steps will redeploy all the HCX Fleet Appliances. Therefore, it is advisable to ensure there are no pre-existing migration running and the task should be performed during off business hours as the extended L2 segment network on NE appliance will get impacted momentarily.

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