Can't create Billing Reports with the probe "usage metering" " connect timed out "
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Can't create Billing Reports with the probe "usage metering" " connect timed out "

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Article ID: 380612

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Updated On:

Products

DX Unified Infrastructure Management (Nimsoft / UIM)

Issue/Introduction

Can't create Billing Reports with the probe "usage metering" when UIM DB is mysql and configured with custom port other then default port 3306 

the usage_metering probe try to connect to db host:xxx, port:3306 however the data_engine probe is configured to use port 3330

Sep 10 17:52:43:944 ERROR [attach_socket, com.nimsoft.nimbus.service.probe.usage_metering.dal.mysql.MySQLDBProvider] Exception occurs in createConnection=Could not connect to address=(host=xxx)(port=3306)(type=master) : Socket fail to connect to host:xxx, port:3306. connect timed out Stacktrace: java.sql.SQLNonTransientConnectionException: Could not connect to address=(host=xxx)(port=3306)(type=master) : Socket fail to connect to host:xxx, port:3306. connect timed out
    at org.mariadb.jdbc.internal.util.exceptions.ExceptionFactory.createException(ExceptionFactory.java:73)

Environment

UIM: 20.4 CU10

DB is mysql and configured with custom port other then default port 3306 

Cause

Code Defect

Resolution

The engineering team has provided usage_metering_probe_zip-9.3.4-hf1 ( attached to this KB)

Attachments

usage_metering_probe_zip-9.3.4-hf1.zip get_app