Error "A valid PSK is required" is seen while saving any config change in edge from VCO UI
Article ID: 380573
Updated On:
Products
Issue/Introduction
When do any change on edge configuration from VCO UI and then try to save it, we see validation error "A valid PSK is required"
Environment
SD-WAN Orchestrator
Version affected : 6.0.0.x
Cause
The error comes since the Cloud Security Service credentials are removed for multiple segments. This is caused due to bug #148584 where PSK is removed after config update made in a specific way.
Trigger for above bug --->
The way you can get into this situation on the UI is that you make some changes on edge deviceSettings but don't hit save button. This will prevent the browser from automatically reloading the page with a prompt window so that we can retain our changes and won't be kicked back to the login screen. Once the session expires, you open a new tab and login there. After logging in, go back the previous tab with all deviceSettings changes and then save only.
Resolution
Workaround :-
Since multiples segments are affected so we need to add the PSK in those segments from Configure--> Edge and then click on Save Changes. This is possible by old UI.
Steps will be like :-
1) Go to Old UI
2) Select Segment 1, add credentials. Do not save change.
3) Select Segment 2, add credentials. Now save the change.
Feedback
