Data Collector failed, polling status Data Catching Up, does not appear to actually be catching up

Products

• DX NetOps

Issue/Introduction

Data Collector failed, polling status Data Catching Up, does not appear to actually be catching up. I discovered the DC in this state this morning. Capacity shows 33%. We have not made any changes to the environment.

Environment

Version: Any
Component: Data Collector

Cause

Possible issue with the size of the Vertica log file on the DA. Check the size if large and taking up disk space.

Resolution

Remove Vertica log file and then restart DA/DC/PC.

Additional Information

It is recommended to Configure Log Rotation for the Data Repository