SCSI Host Status H:0x7 observed in the vmkernel logs
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SCSI Host Status H:0x7 observed in the vmkernel logs

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Article ID: 380530

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Updated On:

Products

VMware vSphere ESXi

Issue/Introduction

In your ESXi logs you may see the following error: /var/run/log/vmkernel.log

2024-10-24T16:00:47.419Z cpu78:2098730)NMP: nmp_ThrottleLogForDevice:3874: Cmd 0x2a (0xXXXXXXXXXXXX) to dev "naa.XXXXXXXXXXXXXXXXXXXXXXXXXXXXXXX" on path "vmhbaXX:CX:TX:LX" Failed: H:0x7 D:0x0 P:0x0 Invalid sense data: 0x0 0x0 0x0. Act:EVAL
2024-10-24T16:00:58.385Z cpu32:2097258)ScsiDeviceIO: 3485: Cmd(0xXXXXXXXXXXXX) 0x28, CmdSN 0x800e0000 from world 3043630 to dev "naa.XXXXXXXXXXXXXXXXXXXXXXXX" failed H:0x7 D:0x0 P:0x0 Invalid sense data: 0x0 0x0 0x0.

Environment

  • vSphere 9.x
  • vSphere 8.x
  • vSphere 7.x
  • vSphere 6.x

Cause

This status is returned when a device is reset due to a Storage Initiator Error. This typically occurs due to an outdated HBA firmware or possibly (though rarely) as the result of a bad HBA.

Resolution

Confirm you are on the correct driver/firmware version with hardware vendor. If you are on the correct version of the driver/firmware then you will need to investigate the HBA hardware.

Additional Information

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