Clarity Process running over and over upon Idea update
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Clarity Process running over and over upon Idea update

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Article ID: 380468

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Updated On:

Products

Clarity PPM On Premise Clarity PPM SaaS

Issue/Introduction

I created a basic Clarity process to deactivate an Idea if the status is set to Cancelled.  The process works fine and does what is it is supposed to do.  The issue is it just runs over and over repeatedly every time I make an update to the idea. Any idea what I am missing in the start condition?

Resolution

Start condition should be created in such a way that there is also a comparison between current and previous value to ensure it will not start on just any update and will rather be evaluated when changed. See example below: