Scheduling immediate download of bundle failed. BUNDLE_DOWNLOAD_SCHEDULED_INPAST

Products

• VMware SDDC Manager

Issue/Introduction

When you navigate to SDDC -> Bundles -> Download a bundle, the download fails.

Download bundles in SDDC manager fails with error - Scheduling immediate download of bundle failed. BUNDLE_DOWNLOAD_SCHEDULED_INPAST.

Environment

VMware Cloud Foundation 5.x

Cause

Incorrect time set on the local machine that is being used to launch the SDDC manager on the browser. 

Below events are observed in  /var/log/vmware/vcf/lcm/lcm-debug.log

YYYY-MM-DD HH:MM:SS ERROR [vcf_lcm,05ecf6d5c6474038,a3b1] [c.v.e.s.e.h.LocalizableRuntimeExceptionHandler,http-nio-127.0.0.1-7400-exec-8] [9DQK##] V
CF_ERROR_INTERNAL_SERVER_ERROR A problem has occurred on the server. Please retry or contact the service provider and provide the reference token.
com.vmware.evo.sddc.common.core.error.InternalServerErrorException: A problem has occurred on the server. Please retry or contact the service provider and pr
ovide the reference token.
        at com.vmware.vcf.lcm.rest.api.controller.v1.common.ExceptionAssemblers.toRestExceptionFromLcmException(ExceptionAssemblers.java:306)
        at com.vmware.vcf.lcm.rest.api.controller.v1.bundle.BundleController.updateBundle(BundleController.java:232)
        at jdk.internal.reflect.GeneratedMethodAccessor1174.invoke(Unknown Source)
        at java.base/jdk.internal.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)
        at java.base/java.lang.reflect.Method.invoke(Method.java:569)
        at org.springframework.aop.support.AopUtils.invokeJoinpointUsingReflection(AopUtils.java:343)
        at org.springframework.aop.framework.ReflectiveMethodInvocation.invokeJoinpoint(ReflectiveMethodInvocation.java:196)
        at org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:163)
        at org.springframework.aop.framework.CglibAopProxy$CglibMethodInvocation.proceed(CglibAopProxy.java:751)
        at org.springframework.security.authorization.method.AuthorizationManagerBeforeMethodInterceptor.invoke(AuthorizationManagerBeforeMethodInterceptor.java:198)
.....
.....
        at org.apache.tomcat.util.net.SocketProcessorBase.run(SocketProcessorBase.java:52)
        at org.apache.tomcat.util.threads.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1190)
        at org.apache.tomcat.util.threads.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:659)
        at org.apache.tomcat.util.threads.TaskThread$WrappingRunnable.run(TaskThread.java:63)
        at java.base/java.lang.Thread.run(Thread.java:840)
Caused by: com.vmware.evo.sddc.lcm.model.error.LcmException: Bundle download scheduled cannot be in past = YYYY-MM-DD HH:MM:SS
        at com.vmware.evo.sddc.lcm.services.impl.BundleDownloadServiceImpl.registerBundleDownload(BundleDownloadServiceImpl.java:143)
        at com.vmware.vcf.lcm.rest.api.controller.v1.bundle.BundleController.updateBundle(BundleController.java:216)
        ... 145 common frames omitted

Resolution

1. Validate the NTP settings on the SDDC manager.

• Check for any delay using ntpq -np

2. Validate the time on your local machine using which you are accessing the SDDC manager UI from, is synced with the time zone it has been set up with.