Configuring the integration between Aria Operations & Aria Operations for Logs fails.

Products

• VMware Aria Suite

Issue/Introduction

• The Curl command indicates that there is a successful connection between the target and the endpoint over port 443.
• Certificates fetched are ok.
• Error in the UI maybe similar to Operations for Logs authentication failed. Invalid credentials 
• Error in the /storage/log/vcops/log/adapters/LogInsightAdapter/LogInsightAdapter-xxxxx.log similar to 
  • 2024-10-23T12:37:22,149+0000 ERROR [Collector worker thread 25] (1119999) com.vmware.loginsight.adapter.LogInsightAdapter.onCollect - Authentication failed. Invalid credentials.
    org.springframework.web.client.ResourceAccessException: I/O error on POST request for "https://<AriaOperationsforLogsServer>:9543/api/v2/sessions": Connect to <AriaOperationsforLogsServer>:9543 [/<AriaOperationsforLogsServer>] failed: connect timed out; nested exception is org.apache.http.conn.ConnectTimeoutException: Connect to <AriaOperationsforLogsServer>:9543 [/<AriaOperationsforLogsServer>] failed: connect timed out

Environment

Aria Operations 8.x

Aria Operations for Logs 8.x

Cause

Port 9543 should be open between the Aria Operations and Aria Operations for Logs.

Resolution

Open port 9543 on Aria Operations for Logs to connect to Aria Operations for Logs with Aria Operations.

Additional Information

Port information can be checked here