Error "Could not initialize trustManagers using java default keystore SunX509 TrustManagerFactory not available" when making REST requests in Aria Automation Orchestrator.

Products

• VMware Aria Suite

Issue/Introduction

• The error "Could not initialize trustManagers using java default keystore SunX509 TrustManagerFactory not available" appears when making REST requests using RestHost in Aria Automation Orchestrator.
• The issue occurs intermittently and is resolved after retrying the request 1-3 times
• The error happens during REST API calls to an Infoblox system

Environment

• VMware Aria Automation Orchestrator 8.x

Cause

• The issue is caused by the Infoblox system sending an incorrect certificate, This causes the SSL handshake to fail and triggers the TrustManager error in vRO.

Resolution

• Fix the SSL certificate configuration on the Infoblox system to always provide the correct certificate.
• The issue is not related to VRO configuration.