Updating Full Name does not update First/Last Name
search cancel

Updating Full Name does not update First/Last Name

book

Article ID: 380363

calendar_today

Updated On:

Products

Clarity PPM On Premise Clarity PPM SaaS

Issue/Introduction

When the First or Last Name of a Resource is updated in the Modern UX, the Full Name gets updated accordingly. However, updating the Full Name does not update the First or Last Name, causing discrepancies.

Steps to Reproduce:

  1. Navigate to the MUX Resources > Resources.
  2. In the Grid view, add Full Name, First Name, Last Name columns.
  3. For a given resource (e.g.: 'Cheryl Amos', displayed as Full Name = 'Amos, Cheryl', First Name = 'Cheryl', Last Name = 'Amos') update the First or Last Name to something else (e.g.: from 'Cheryl' to 'Cheryl Test').

Expected and Actual Results: The Full Name gets updated (e.g.: to 'Amos, Cheryl Test').

  1. Update the Full Name (e.g.: Full Name from 'Amos, Cheryl Test' to 'Amos, Cheryl').

Expected Results: First or Last Name to be updated as well (e.g.: Full Name is updated to 'Amos, Cheryl', First Name changes to 'Cheryl'), or Full Name cannot be edited directly to prevent the discrepancies (i.e.: update First or Last Name instead; Full Name gets updated accordingly).

Actual Results: First or Last Name not updated (e.g.: Full Name is updated to 'Amos, Cheryl', First Name stays as 'Cheryl Test').

Note: In Classic (Home > Resource Management > Resources), Full Name (displayed as 'Resource/Role') is not an editable attribute. If you modify the First or Last Name, the entire Full Name will be updated with the current First Name and Last Name values.

Environment

Clarity 16.1.3

Cause

DE155397

Resolution

This issue is fixed in Clarity 16.3.0 Patch 1 and 16.3.1.

In fixed versions, Modern UX behaves the same as Classic UX:

Can be edited? Full Name First Name Last Name
isRole = No (Labor Resources) No Yes Yes
isRole = Yes (Labor Roles and non-Labor Resources) Yes No No
isTeam = Yes No No No