In Operator Console(OC) Probe metrics are not reflecting in Monitored Tab.

Products

• DX Unified Infrastructure Management (Nimsoft / UIM)

Issue/Introduction

In OC we are not able to find the CDM probe metrics which are in monitoring under the monitored tab

Environment

UIM 23.4

CDM 6.71

Resolution

Follow the below Step:-

== Execute the  below callbacks from controller probe of the selected robot to clear the niscache and reset device id :

   _nis_cache_clean

   _reset_device_id_and_restart
   

== Execute the resync_device_cache callback from discovery_server probe :

   resync_device_cache (pass the comma separated cs_id as parameter for non-working robots)