How can APM alerts be configured to send an SMS to a mobile device as well as sending an email

Article Id: 38020

Status: Published

Updated On: 14-02-2018 07:36

Legacy Id: TEC1534307

Products:

CA Application Performance Management Agent (APM / Wily / Introscope) INTROSCOPE

Issue/Introduction:

Question:

How can APM alerts be configured to send an SMS to a mobile device as well as sending an email

Answer:

There are a few available options:

1. Create a script action that calls an SMS gateway or integrates with solutions like Pager Duty or xMatters.

2. Compose an email address using the destination mobile number and the mobile carrier's email gateway e.g. ##########@vtext.com

All mobile carriers have an email to SMS gateway and you can find the details from an internet search e.g. How to use email to send text messages

Additional Information:

Thanks to Guenter Grossberger & Haruhiko Davis for providing the original information on the APM Community: How to send SMS for alert from Introscope ?

Environment:

Release: CEMUGD00200-9.7-Introscope to CA Application-Performance Management-Upgrade Main
Component: