External Dependency display inconsistent in Task Timeline WBS list

Products

• Clarity PPM On Premise
• Clarity PPM SaaS

Issue/Introduction

After applying patch 16.2.3.1, still seeing issues with External Dependency on Task Timeline for projects with subprojects. Icons are not showing. Tasks show when they shouldn’t or expand a subproject shows no tasks when there are tasks

STEPS TO REPRODUCE:

1. Create a project Master with 3 tasks 1,2,3
2. Have a subproject to Master Test Sub with 3 tasks A, B , C
3. Open Test Master – go to Task Timeline in MUX
4. Add an External Dependency from Task 1 to Test Sub Task B
5. Expand and Collapse Test Sub in the Timeline Task List to note changes in display
6. Note the icon comes and goes on Subproject Task A which is not having any External Dependency and also the Task is not under Test Sub anymore as if it was having an external dependency
7. Add a new Sub Project with 3 Tasks D, E, F
8. Now setup external dependency on Task D
9. Note the task is still displaying under Test Sub 2 and has no icon
10. Refresh the page
11. Note New Task D is outside now with the icon but not Task A
12. If you click on Expand on Test Sub 2, nothing is expanded or displayed

 

Expected Results: Throughout the testing to consistently see the external dependency task in the correct place even if expanding/collapsing. See the icon correctly displayed, and also see the tasks upon expanding the subprojects

Actual Results: Inconsistent display on Task Timeline view – External dependency set on wrong task, expending does not show actual tasks, refresh needed to show updates done

Workaround: Refresh the browser or none

Environment

Clarity 16.2.3, 16.2.3.1

Cause

DE155255

Resolution

DE155255 is fixed in Clarity 16.3.1 and patches 16.2.3.2 (patch 2), 16.3.0.1 (patch 1)