vCenter Performance Slow/Degraded Due To Too Many Invalid Login Attempts
Article ID: 380175
Updated On:
Products
Issue/Introduction
Symptoms:
- vCenter performance may be impacted when there are too many invalid login attempts by a service account.
- You may see the following entries in the vpxd.log file:
vpxd-svcs connection pool is exhausted
Error occurred checking permissions for [urn:vmomi:Folder:group- with userName= VSPHERE.LOCAL\ groups= [DOMAIN.LOCAL
Failed to verify permissions from authorization Service for DOMAIN.LOCAL
Environment
VMware vCenter Server 7.x
VMware vCenter Server 8.x
Cause
When a service account continues to authenticate to the vCenter Server, but these authentication attempts fail, vCenter Server performance may become slow/degraded.
Resolution
Ensure that service accounts are able to properly authenticate to the vCenter Server.
To ensure that service accounts are able to properly authenticate to the vCenter Server:
- Confirm the password provided to the service account is correct and has not been changed.
- Verify the service account has the proper permissions.
Additional Information
More information on vSphere Permissions and and User Management can be found in vSphere Permissions and User Management Tasks
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