Credential in Aria Operations cannot be edited

Products

• VMware Aria Suite

Issue/Introduction

• There is indication on Aria Operations Web UI as below when editing account in Administration --> Integrations
  
  "You are viewing this account configuration in read-only mode, because you are not the owner of these applied credentials. You will only be able to make changes to the account, if you provide your own credentials."
  
  
  
  
• Failed to edit cloud account's credential;

Environment

Aria Operations 8.x

Cause

This issue can be reproduced with procedure below:

• Create Aria Operations account Aria-Account-A with Administrator role;
• Login Aria Operations with Aria-Account-A and create credential Cloud-Credential-A;
• Login Aria Operations with local admin and delete Aria-Account-A;
• Now Cloud-Credential-A cannot be edited because its owner Aria-Account-A has been removed.

Resolution

• Login Aria Operations with local admin;


• Go to Control Panel --> Orphaned and Unassigned --> Credentials,


• Select the credential from "Deleted Users" list then do "Take ownership" or "Assign ownership" to change the ownership of the orphaned credential.