There are multiple versions of Active Directory configuration and maintenance on the customer's environment. This can cause problems in TCA as it tries to locally import all the AD users and groups.
Environment
2.x
Cause
Active Directory MaxPageSize configuration: This configuration on the Active Directory server controls the number of objects to be returned in an LDAP/AD Query, the default is 1000. Causing TCA to only import the returned 1000 objects.
Size of Data synced: The Active Directory Server can have more than 100000 objects, when an import is api called, it is network intensive, and returning all the objects in a single API call may time out the API call.
Malformed AD Object: The Active Directory Server can have an object which is misconfigured according to the Active Directory specification, which can cause the import to fail.