"New client device seen" events on the Orchestrator with invalid IP addresses

Products

• VMware VeloCloud SD-WAN

Issue/Introduction

On a hub and spoke environment, when checking the Event log of the Hub on the Orchestrator, "New client device seen" events might be seen referencing an Invalid IP address

Environment

Hub and spoke topology

Edges on version prior to 5.2.4.0 or 6.1.0.0

Cause

This was caused by known software issue #134125 that relates to not initializing properly a DHCP info structure, which affected the processing of the client requested IP address field. This caused triggering unnecessary Orchestrator events with content similar to the below (redacting MAC address, hostname, OS info for the purpose of this article, they will show properly on the Orchestrator Event log if the issue is seen):

{"last_request_time":0,"client_mac":"XX:XX:XX:XX:XX:XX","client_ipv4addr":"0.0.86.59","hostname":"XXXX","os_type":XX,"os_class":1,"os_class_name":"XXXXX","os_version":"XX","device_type":"Desktop/Laptop","os_description":"XX","dhcp_param_list":"1,3,6,15,31,33,43,44,46,47,119,121,249,252","segment_id":0}

Resolution

Upgrade the Hub device to a version later than  5.2.4.0 or 6.1.0.0, which contain the fix for #134125