Problem with migrating snmpv3 credentials from Netops to UIM through integration
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Problem with migrating snmpv3 credentials from Netops to UIM through integration

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Article ID: 379949

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Updated On:

Products

DX Unified Infrastructure Management (Nimsoft / UIM) CA Unified Infrastructure Management On-Premise (Nimsoft / UIM) CA Unified Infrastructure Management SaaS (Nimsoft / UIM)

Issue/Introduction

A long time ago I report problem with snmpcollector probe, but later we realize that it is problem with spectrumgtw probe and it will be fixed in next release (20.41)

I testedit today and there is still same problem with migrating snmp credentials from Netops to UIM through spectrumgtw. I added 2 devices to Spectrum Global Collection and manually started Inventory synchronization through spectrumgtw. It added 2 devices in the Operator Console so I start "Query discovery server" through snmpcollector and both devices were discovered with bad credentials.

Discovery Failed - Credentials Invalid or device is unreachable.

I manually typed in the Community String for the 2nd device, save settings and it started to work.

Environment

  • DX UIM 23.4 CU1

Resolution

Upgraded the snmpcollector probe to version 4.14 and verified the issue was resolved.

Please refer to the doc as the issue is mentioned as a part of the snmpc v4.14 release 

SNMP Data Monitoring Release Notes