SNMP service inactive and stopped after applying patch - vCenter Server

Products

• VMware vCenter Server 8.0

Issue/Introduction

After applying a patch or performing an upgrade to vCenter Server 7.0 or 8.0, the SNMP service enters a disabled and inactive state. This prevents monitoring tools from retrieving information or receiving traps from the vCenter Server Appliance (VCSA). This issue commonly occurs during vCenter upgrade procedures or in-place patching where the vmware-snmp RPM package is updated.


Symptoms:

After applying a patch to vCenter Server

• Unable to get infomation from vCenter Server with snmp
• snmp trap is not sent from vCenter Server
• snmpd service is disabled and stopped

# service snmpd status
snmpd.service - VMware SNMP Server Daemon
Loaded: loaded (/lib/systemd/system/snmpd.service; disabled; vendor preset: enabled)
Active: inactive (dead)

 

Resolution

This is a known issue with vCenter 8.0.

Broadcom Engineering are aware of this issue and are currently working on a solution for the future version of vCenter 8.0.x

Workaround:

To enable and start snmpd service perform the following commands.

# systemctl enable snmpd.service
# systemctl start snmpd.service

Additional Information

• Configuring SNMP for vCenter Server
  
  
• vCenter にパッチを適用した後、SNMP サービスが無効になり停止しました