Spectrum liblmtcon.so.1 not loaded Module version is not compatible

Products

• DX NetOps
• CA Spectrum

Issue/Introduction

Multiple SpectroSERVERs have the following error in the $SPECROOT/SS/VNM.OUT file:

**************************************************************************
Version 23.3.7.000

Oct 16 13:57:11 : Validating and loading SPECTRUM Intelligence Modules.
Error while loading SPECTRUM Intelligence Modules:
/opt/spectrum/SS/Modules/liblmtcon.so.1 not loaded :  Module version 10.1.1.0.185 is not compatible.

Environment

SpectroSERVER: Any version

Cause

An older version of the file was left over in the $SPECROOT/SS/Modules/ directory:

ls -ltr $SPECROOT/SS/Modules | grep -i liblmtcon.so.1

ls -ltr /opt/spectrum/SS/Modules | grep -i liblmtcon.so.1

-rw-rw-rw- l spectrum spectrum     95287 Mar 21  2017 liblmtcon.so.1

Resolution

Move/delete the $SPECROOT/SS/Modules/liblmtcon.so.1 file and stop/start the SpectroSERVER application to validate the change.