Setting a slip trap to capture an abend in an SVC Dump

Products

• Output Management Web Viewer
• CA Output Management Distributed Repository Access System

Issue/Introduction

If you experience a DRAS Abend that is NOT corrected by known maintenance, you will be asked to provide an SVC Dump and DRAS log.
In order for your documentation to be of use to Sustaining Engineering, it will need to be gathered provided in a particular manner, beginning with setting a slip trap and making sure that DRAS Message Suppression = OFF. 

Environment

Om Web Viewer 12.1
Distributed Repository Access System (DRAS)

Resolution

1. Please define the following at the MVS console: 

SL SET,C=0C4,J=jobname,ID=DISP,A=SVCD,SDATA=(ALLPSA,SQA,LSQA,RGN, LPA,TRT,CSA,SUMDUMP,GRSQ),END 

 ***J = STARTED TASK NAME THAT IS ABENDING 
 ***C = FULL ABEND CODE  

 

The resulting SVC Dump should be tersed and then binary transferred to your support case.

 

2. Also send complete SYSOUT of the DRAS task with Message Suppression off. It can be set off dynamically with /f cadras,set message supp(off) or the DRAS Message suppression can be changed in the configuration file pointed to by the DRASCFG card in the DRAS JCL, where it will remain in effect until changed. SET MESSAGE SUPP(OFF) 

 

Additional Information