Error during EEM install. bash: /opt/CA/SharedComponents/CADirectory/dxserver/.bash_profile: Permission denied -bash: dxserver: command not found

Products

• CA Workload Automation AE - Business Agents (AutoSys)
• CA Workload Automation AE - Scheduler (AutoSys)
• Workload Automation Agent

Issue/Introduction

Problem: 

EEM install failing.

Error in Eiam-install.log file  

bash: /opt/CA/SharedComponents/CADirectory/dxserver/.bash_profile: Permission denied 

-bash: dxserver: command not found 

INFO DXServer - Command [dxserver install itechpoz] exit code [127] 

ERROR DXServer - Command [dxserver install itechpoz] failed with error code [127] 

FATAL ConfigureCADirectoryAction - CA Directory configuration failed 

java.io.IOException: Command [dxserver install itechpoz] failed with error code [127]

 

 

Environment:  

EEM all supported releases

Linux/Unix

 

Cause: 

The install having an issue inheriting the permissions from the user in order to start the dxserver service. 

Incorrect folder permissions.

 

Resolution/Workaround:

Solution #1

1. Change permissions for /opt/CA to 777

Clean up the failed install 

Delete the following folders 

EmbeddedEntitlementsManager 

CA/directory 

itechnology 

 

Delete the logs files in /tmp 

Rerun the install

***(If that does not work do solution #2***

 

Solution #2

Go to  /etc and vi passwd 

 

Change

root:x:0:0:root:/root:/bin/bash to 

root:x:0:0:root:/root:/bin/csh 

 

Clean up the failed install 

Delete the following folders 

EmbeddedEntitlementsManager 

CA/directory 

itechnology 

 

Delete the logs files in /tmp 

Rerun the install

Environment

Release: ATSYHA99000-11.3.6-Workload Automation AE-High Availability Option
Component: