Error during EEM install. bash: /opt/CA/SharedComponents/CADirectory/dxserver/.bash_profile: Permission denied -bash: dxserver: command not found

Article Id: 37975

Status: Published

Updated On: 14-02-2018 07:36

Legacy Id: TEC1015216

Products:

CA Workload Automation AE - Business Agents (AutoSys) , CA Workload Automation AE - Scheduler (AutoSys) , CA Workload Automation Agent

Issue/Introduction:

Problem:

EEM install failing.

Error in Eiam-install.log file

bash: /opt/CA/SharedComponents/CADirectory/dxserver/.bash_profile: Permission denied

-bash: dxserver: command not found

INFO DXServer - Command [dxserver install itechpoz] exit code [127]

ERROR DXServer - Command [dxserver install itechpoz] failed with error code [127]

FATAL ConfigureCADirectoryAction - CA Directory configuration failed

java.io.IOException: Command [dxserver install itechpoz] failed with error code [127]

Environment:

EEM all supported releases

Linux/Unix

Cause:

The install having an issue inheriting the permissions from the user in order to start the dxserver service.

Incorrect folder permissions.

Resolution/Workaround:

Solution #1

1. Change permissions for /opt/CA to 777

Clean up the failed install

Delete the following folders

EmbeddedEntitlementsManager

CA/directory

itechnology

Delete the logs files in /tmp

Rerun the install

***(If that does not work do solution #2***

Solution #2

Go to /etc and vi passwd

Change

root:x:0:0:root:/root:/bin/bash to

root:x:0:0:root:/root:/bin/csh