NAPP deployment has failed at activate supervisor cluster step

Products

• VMware vSphere with Tanzu

Issue/Introduction

Deploying NAPP deployment it gets stuck at activate supervisor cluster step with the error timeout exceeded error.

On vCenter UI Supervisor cluster is in Configuration Status and the Supervisors Control Planes nodes are invalid. Kubernetes status has an error: Resource Type Deployment, Identifier vmware-system-netop/vmware-system-netop-controller-manager is not found.

 

 

Cause

Network Firewall was blocking the communication between vCenter and Supervisor Cluster Nodes.

 

Use this link to know the needed ports: https://ports.esp.vmware.com/home/vSphere

Resolution

Open Firewall communication between vCenter Server and Control Plane Nodes.