No publish action in history when publishing a knowledge document
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No publish action in history when publishing a knowledge document

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Article ID: 379722

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Updated On:

Products

CA Service Desk Manager

Issue/Introduction

When you publish a Knowledge Document, no entry in the documents history is created about the action. 

 

Environment

Service Desk Manager 17.4

Resolution

The solution for this problem is planned to be available in upcoming rollup 17.4 RU4.